Replium support workspace
Combine a searchable help center, live chat widget, shared inbox and email alerts for small support teams.
Overview
Replium is listed as a support tool for smaller teams that need the basics in one connected place. The source describes a searchable help center, a live chat widget, a shared inbox and email alerts. That combination is useful for teams that want customers to self-serve when possible, talk to someone when needed, and keep every reply visible to the people handling support without stitching together several unrelated tools.
What it offers
Features
- Searchable help center
- Live chat widget
- Shared inbox with email alerts
Use cases
- Publish support articles for common questions
- Chat with visitors from a site widget
- Manage team replies from one inbox
Frequently asked questions
What support surfaces does Replium include?
The source lists a help center, live chat widget, shared inbox and email alerts.
Is Replium aimed at large enterprise support?
The listing specifically frames it for small support teams.
Does it include self-service support?
Yes. The searchable help center is the self-service part of the product.
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